Error: "Couldn't take screenshot"

[account_disabled]

Hi,

So here i am experiencing an issue where there are a bunch of songs in my Music section that are under the "#" jump icon...all without names, and cant be played. Just the play icon next to what should be the song title is showing. I got to take a screenshot so i can pick yalls brains and I get the error in the subject. It looks like its taking a screenshot, but that message appears at the top of the phone, and nothing is saved to my pictures.

Any ideas?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References forums.windowscentral.com/windows-phone-8/212272-error-couldnt-take-screenshot.html

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