Computer won’t see USB connection

[account_disabled]

Hi,

My machine has worked fine since assembly in Oct 2016. When I went out today to use my machine I had a message on my computer that said "A USB device connected to this computer is no longer working". I restarted my computer and tried to connect with no success. I went and brought my MAC from inside and connected it as well as installing the recommended drivers and still had no success. (This MAC has always worked)

I took the controller apart and saw nothing that looked out of the ordinary except for the small fan to the outside being locked up. I know more than an average person when it comes to computers and their components so I know that would not keep it from working but heat damage could.

I am certain the power supply works because when I power it on I can hear the motors answer and turn on. Any assistance is greatly appreciated as I have jobs I need to get done this week if at all possible. Has anyone else seen this problem?

Any idea?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References discuss.inventables.com/t/computer-wont-see-usb-connection/35994

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